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Care services

Twelve services, each with its own job to do

They are not variations on a theme. Each one suits a different situation, so we have said plainly who it is for — and who it is not.

Day to day

Day to day

Regular visits that keep an ordinary week working.

Personal care

Discreet help with washing, dressing, continence and getting ready for the day, at the pace you set.

Suitable forSomeone managing well at home who needs a hand at the start or end of the day.

Read more about personal care

Companionship and home help

A cup of tea and a proper conversation, the shopping, the washing, a lift to the appointment.

Suitable forSomeone living alone whose days have gone quiet, or a family too far away to pop in.

Read more about companionship and home help

Around the clock

Around the clock

When visits are no longer enough and someone needs to be there.

Live-in care

A carer moves in, so there is always someone there. Usually less disruptive, and often less costly, than a care home.

Suitable forSomeone who needs presence rather than visits, and who does not want to move.

Read more about live-in care

Night care

Sleeping nights for reassurance, or waking nights for hands-on support through until morning.

Suitable forFamilies who are exhausted, and anyone whose difficult hours are the small ones.

Read more about night care

Supported living

Your own tenancy with the right level of support alongside it, from a few hours to full-time.

Suitable forAdults moving towards independence, and the commissioners arranging it.

Read more about supported living

Specialist

Specialist

Conditions and needs that require carers trained for them specifically.

Dementia care

Familiar faces, a steady routine, and carers trained to work with the person rather than correct them.

Suitable forSomeone living with dementia who is safest and happiest in their own surroundings.

Read more about dementia care

Palliative and end of life care

Comfort, dignity and calm at home, working alongside the district nurses and the hospice team.

Suitable forSomeone who has chosen to be at home, and the family who are with them.

Read more about palliative and end of life care

Complex care

PEG feeding, catheter and stoma care, epilepsy and moving-and-handling, delivered by carers trained for it.

Suitable forSomeone with clinical needs at home, often funded through continuing healthcare.

Read more about complex care

Learning disability and autism support

Support that builds a life — college, work, friends, the bus route — not just a set of tasks.

Suitable forYounger adults and their families, including those in supported living.

Read more about learning disability and autism support

Short term

Short term

A defined period with a clear end, not an open-ended package.

Respite care

We take over for a week or a fortnight so the person doing the caring can stop for a while.

Suitable forA family carer who has not had a proper break, and needs one before they break.

Read more about respite care

Hospital to home

The first few weeks after a discharge — the shopping in, the medication understood, the falls risk checked.

Suitable forSomeone coming home after an operation, a fall or a long admission.

Read more about hospital to home

Holiday care

A carer travels with you, in the UK or abroad, so a holiday is still possible.

Suitable forAnyone who has stopped going away because the logistics felt impossible.

Read more about holiday care

How we work

Whichever service you need, it starts the same way

  1. 01

    You get in touch

    A phone call or a form. We listen, we tell you honestly whether we are the right fit, and there is nothing to sign.

  2. 02

    We visit and assess

    Free, no obligation, in the home. We look at the needs, the risks, the stairs, the routine — and we meet the family.

  3. 03

    We write the care plan together

    You are in the room when it is written. Then you get it in writing, with a costed quotation. We do not publish prices because we do not know your needs yet.

  4. 04

    We match the right carer

    On personality and routine, not just availability. You meet them before care starts, and you can say no.

  5. 05

    Care starts

    We check in during the first week, because the first week is when small things need fixing.

  6. 06

    We review, and keep reviewing

    Needs change. The plan changes with them, and you always know who to call when something is not right.

Not sure which one you need?

Most people are not, and that is what the free assessment is for. Tell us what is going on and we will tell you honestly what would help.

Arrange a free visitCall 0161 531 3233Quick WhatsApp