We checked this service was likely to be safe, effective, caring, responsive and well led during registration. It has not been inspected yet.
Personal care
Discreet help with washing, dressing, continence and getting ready for the day, at the pace you set.
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Care services
Respite care
We take over for a week or a fortnight so the person doing the caring can stop for a while.
Most of the care in this country is done by families, unpaid, without training, and without a day off. Respite is not a luxury in that context. It is maintenance.
We come in for a set period — a week, a fortnight, a long weekend — and do what you have been doing. You go away, or you stay home and sleep. Either is a legitimate use of it.
Who this suits
- A husband, wife, son or daughter who has not had a break in years
- A family carer with their own operation or treatment coming up
- Anyone who wants a holiday and has not had one since the caring started
- Testing whether more regular support would help, without committing to it
When it is not the right answer. Respite works best booked in advance. We do take emergency respite, but the more notice you give the better the match — and the match is what makes it go smoothly.
What is included
What respite care covers
The care plan is written with you, so this is a starting point rather than a fixed list.
A proper handover
We sit with you first and write down how everything is actually done, not how a care plan says it should be.
The whole routine
Personal care, meals, medication, appointments, the dog, the bins — the real list.
Visiting or live-in
A few visits a day, or a carer living in for the whole period. Whichever matches what you do now.
Emergency respite
When a family carer is admitted to hospital themselves, we move as fast as we safely can.
A daily update
A short message each day if you want one, so you can actually switch off.
A clean handback
Written notes on how the period went, including anything that changed.
How far ahead should we book?
Four to six weeks if you can, so we can introduce the carer before you go. We do shorter notice and emergencies too.
Can the carer meet Mum before we go away?
Yes, and we would insist on it wherever there is time. A stranger arriving on day one is the thing that goes wrong.
Will you tell us if something changes?
Immediately for anything significant, and in a daily note for everything else.
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Talk to us about respite care
The assessment visit is free and there is nothing to sign. If we are not the right fit we will say so and point you somewhere better.