We checked this service was likely to be safe, effective, caring, responsive and well led during registration. It has not been inspected yet.
Personal care
Discreet help with washing, dressing, continence and getting ready for the day, at the pace you set.
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Care services
Dementia care
Familiar faces and a steady routine, from carers trained to work with the person rather than correct them.
Home is usually the best place to live with dementia for as long as it can be managed. The furniture is where it has always been, the light comes through the same window, and the route to the bathroom is already in the body.
What makes it work is consistency. A carer who is a stranger every week undoes the routine faster than the illness does. That is why we match carefully, keep the rota tight, and write down the small things — how she takes her tea, which chair is his, the name of the dog they had in 1974.
Who this suits
- Someone in the early or middle stages who is safest and happiest at home
- A husband or wife caring alone who is exhausted and will not say so
- A family who want to delay a move into residential care, or avoid it
- Someone with a diagnosis who needs support to keep doing what they still can
When it is not the right answer. When someone is walking out at night, or needs supervision every hour, visiting care stops being safe. Live-in or night care may work; sometimes a nursing home is the right answer, and we would rather tell you that than take the package.
What is included
What dementia care covers
The care plan is written with you, so this is a starting point rather than a fixed list.
The same small team
As few carers as we can manage, introduced before they start, so faces stay familiar.
A routine that holds
Visits at the same times, in the same order, doing things the same way. Predictability is the treatment.
Trained in the approach
Our carers are trained not to argue, correct or quiz. If it is 1962 today, we work with that.
Personal care with dignity
Washing and dressing handled without confrontation, at the time of day that works best.
Eating and drinking
Prompting, preparing, sitting with. Dehydration and weight loss are the risks we watch hardest.
Watching for change
We know what a UTI looks like when it presents as sudden confusion, and we ring you the same day.
What if Mum refuses to let the carer in?
Common, and usually solvable. We introduce slowly, sometimes with you there for the first visits, and we change the approach rather than the person.
Are your carers dementia trained?
Yes, as part of induction and refreshed annually, plus condition-specific training for the individual before they start.
Can you help with the diagnosis or the memory clinic?
We can support you to the appointment and feed in what we see day to day, which is often more useful than a clinic snapshot.
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Talk to us about dementia care
The assessment visit is free and there is nothing to sign. If we are not the right fit we will say so and point you somewhere better.