Terms and conditions

The website

This site is operated by True Care 247 Limited, company number 14691299, registered in England and Wales, at Office 3, 197-201 Manchester Road, Altrincham, WA14 5NU.

If you do not agree to these terms, please do not use the website.

This is information, not advice

Everything on this website is general information about our services. It is not medical, clinical, legal or financial advice, and it is not a substitute for a proper assessment of an individual’s needs.

If someone needs urgent medical help, ring 999. For urgent but non-emergency health advice, ring 111.

No prices are quoted here

We do not publish rates on this website. Any price for care is given to you in writing after a free assessment. Only that written quotation can be relied on, and it is not affected by anything on this site.

Nothing on this website is an offer capable of acceptance, and using it creates no contract for care.

Enquiries you send us

Sending an enquiry does not create a contract and obliges neither of us to anything. It means we will contact you to talk about it.

Please do not submit detailed medical information through the form. See our privacy policy for how we handle what you do send.

Accuracy and availability

We keep the website as accurate as we can and correct errors when we find them. We do not warrant that it is complete or current at every moment, or that access will be uninterrupted or error-free.

The website is provided on an "as is" basis to the extent permitted by law.

Other websites we link to

We have not reviewed and cannot review all of the material on websites we link to, such as the CQC, the NHS and the ICO. Linking to a website does not mean we endorse it, and we are not responsible for its content or its use.

Intellectual property

These terms transfer no intellectual property from us to you. The True Care 247 name, logo and all other trademarks, graphics and content used on this website remain ours or our licensors’.

You are welcome to read, print and share pages from this site. Please do not republish them as your own.

Limitation of liability

To the extent permitted by law, we will not be liable for any indirect, special or consequential loss arising from your use of this website, or for any interruption of use or loss of data.

Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Changes

We may modify these terms from time to time. The current version is always the one published on this page, with the date it was last updated at the top.

Governing law

These terms and any access to or use of this website are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.