We checked this service was likely to be safe, effective, caring, responsive and well led during registration. It has not been inspected yet.
Personal care
Discreet help with washing, dressing, continence and getting ready for the day, at the pace you set.
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Care services
Hospital to home
The first few weeks after a discharge — the shopping in, the medication understood, the falls risk checked.
The riskiest fortnight in an older person’s year is the one straight after a hospital discharge. The house is cold, there is no food in, the medication has changed, and confidence has taken a knock.
We cover that gap. Often it is short — two or three weeks — and then it stops, because the point was to get someone back on their feet rather than to start a permanent package.
Who this suits
- Someone coming home after a fall, a fracture or an operation
- A discharge that is happening faster than the family can arrange things
- Someone who lives alone and has no one to check in for the first fortnight
- Hospital discharge teams needing a provider who can start at short notice
When it is not the right answer. We are not a reablement therapy service. If someone needs physiotherapy or occupational therapy input, that comes through the hospital or the community team — we support the plan, we do not replace it.
What is included
What hospital to home covers
The care plan is written with you, so this is a starting point rather than a fixed list.
Home before you are
Heating on, bed made, milk and bread in, and the fridge cleared of whatever was in it three weeks ago.
The new medication
Going through what changed, when to take it, and prompting or administering until it is habit.
A falls look-round
Rugs, flexes, lighting, the step into the kitchen — the things that put people back in hospital.
Personal care while you recover
Washing and dressing help for as long as it takes, and no longer.
Meals and fluids
Proper food and enough to drink, which is most of what recovery actually needs.
Follow-up appointments
Getting you there, and making sure what was said gets written down.
How quickly can you start?
For a discharge, often within 24 to 48 hours. Ring us as soon as a discharge date is being discussed rather than on the day.
Do you work with the discharge team?
Yes. See our page for professionals — referrals are acknowledged within 2 working hours.
Can it be short term?
Yes, and often it should be. We will tell you when we think you no longer need us.
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Talk to us about hospital to home
The assessment visit is free and there is nothing to sign. If we are not the right fit we will say so and point you somewhere better.